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At Paola Jewelry, we believe that jewelry should reflect your unique story.
That’s why we also offer custom-designed pieces, made especially for you.

Whether you’d like to change a stone, material, size, or create something entirely new, we’re here to bring your vision to life.

To begin your personalized jewelry journey, simply reach out to us here: CONTACT US

We'll collaborate closely with you to craft a meaningful, one-of-a-kind piece that fits your style and spirit perfectly.

Your understanding and patience mean the world to us as we craft and deliver your ideal piece. we want to keep you informed about the processing times for your orders:

In-Stock Products: Your order will be processed within 3 - 5 business days after you complete your purchase on our site.

Resizing or Out-of-Stock Products: Processing time is between 5 and 14 business days, depending on factors like gemstone quantity, settings, and complexity of work.

Personalized Products: It takes between 14 and 45 business days to craft your personalized item, depending on the complexity and the information you provide.

At Paola Jewelry we strive to make your shopping experience as smooth and convenient as possible. Here's what you need to know about product delivery:

Delivery Options: You can choose from the following delivery methods during checkout:

• EMS via Thailand Post – standard international shipping.
• Fast shipping with FedEx or DHL – estimated delivery in 10 to 20 business days.
• Express shipping – estimated delivery in 5 to 7 business days.

You can choose your preferred shipping option during checkout.

Please note that delivery fees, Taxes, Customs/Duty Charges may vary based on your chosen delivery method and location of delivery

Accuracy of Details: While providing your details during the order isn't mandatory, ensuring they're accurate is crucial to avoid any hiccups in the process. Please ensure the accuracy of your shipping details.

External Shipping Companies: Our products are shipped through trusted external companies, and delivery times are subject to their policies. While we strive for timely delivery, please understand that any delays are beyond our control.

Shopping online can sometimes be a bit nerve-wracking; we understand. That's precisely why we've partnered with the most advanced payment processing companies out there, all of whom maintain SSL SECURE PURCHASE certification.

When you shop with us, you have peace of mind. You can pay securely through one of the following methods:

• Credit card payment 
• Pay with PayPal – with an option via your PayPal account or with your card.

Your security is our priority. So feel confident when you shop with us, knowing your transactions are protected every step of the way.
If you'd like to make a bank transfer, feel free to contact us directly.