How can we help?

FAQ

General

How do you measure the sizes for your jewelry?

Our ring sizes are in American measurements. 

It's recommended to have your specific finger professionally sized (at a jeweler or jewelry store). 

For guidance on how to measure your ring size at home, click here

Necklace lengths are given in inch and in centimeters. 

Responsibility for providing the correct size rests solely with the customer. 

Before ordering, it's advisable to use a string to measure the desired length and check how it fits around your neck.

With what materials do you create your jewelry?

I handcraft all my jewelry with keen attention to detail, using only the highest quality materials. 

My pieces are made from sterling silver, Gold in different carats, gold-filled, 

I incorporate genuine and premium gemstone,

I also use leather, Feather and natural Materials

How should I take care for my jewelry?

Just as our jewelry graces us and feels good against our skin, we should treat them with the same love in return. 

There are certain things jewelry doesn't appreciate:

  • Water
  • Humidity
  • Chemicals
  • Gardening and so....

The more you protect them from these elements, the longer they'll stay loyal, shiny, and beautiful.

♥ Silver jewelry might tarnish faster than other types, but don't worry, it can be easily cleaned with household methods. 

♥ For gold-plated pieces, avoid washing dishes, showering, or swimming in chlorinated pools. It's recommended to remove them before applying creams or perfumes. 

♥ Gold-filled jewelry is almost as reliable as solid gold, since its outer layer is real gold. 

♥ Gold jewelry remains shiny and faithful for a very long time, showcasing the true quality of gold."



When storing your jewelry, please ensure it's kept in a sealed box. Ideally, place the jewelry inside a small bag within the box. I also recommend adding a small piece of tissue paper to the bag to absorb any moisture.

Do you accept custom orders?

Yes, we create custom orders tailored to your preferences.

We have extensive experience in designing personalized jewelry and bringing our clients’ dreams to life.

Whether you’re looking for something symbolic, elegant, or completely one-of-a-kind, we’ll work closely with you to craft the perfect piece.

We offer a wide selection of natural and lab-grown diamonds, as well as a rich variety of precious and semi-precious gemstones to choose from.

Feel free to reach out and share your vision - we’ll be happy to guide you through the process and create something truly meaningful, just for you.

Ordering

How long does it take to prepare an order?

Preparation time varies by item, ranging from 3 days for products that are ready to ship, up to 14 to 30 days for special orders.

Custom designs might take longer

How do you Package my order?

If there's one thing I love as much as creating my jewelry, it's the joy of packaging and sending it to a customer. 

I want you to feel the excitement of unboxing a new piece, which is why I put special care into packaging. 

Every piece is carefully package with jewelry bog or a beautiful bag, its package protected and can be elegantly gift-wrapped upon request.

How can I pay?

We offer you 2 payment methods:

  • Pay with PayPal – secure payment via PayPal account or with card.
  • Pay by credit / debit card – pay with highest security on Site.

If you'd like to make a bank transfer, feel free to contact us directly.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What are my Delivery / shipping options?

We offer three shipping options:

  • EMS via Thailand Post – standard international shipping.
  • Fast shipping with FedEx or DHL – estimated delivery in 10 to 20 business days.
  • Express shipping – estimated delivery in 5 to 7 business days.

You can choose your preferred shipping option during checkout.

Accuracy of Details: While providing your details during the order isn't mandatory, ensuring they're accurate is crucial to avoid any hiccups in the process. Please ensure the accuracy of your shipping details.

External Shipping Companies: Our products are shipped through trusted external companies, and delivery times are subject to their policies. While we strive for timely delivery, please understand that any delays are beyond our control.

Please note that delivery fees, Taxes, Customs/Duty Charges may vary based on your chosen delivery method and location of delivery

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?